Refund policy

Refund and Returns Policy

Last updated: October 22, 2026

We want you to be happy with your order. Please read this policy before you buy.

When you can return or get a refund

You can request a replacement or refund if your order arrives:

damaged,
defective or not working, or
different from what you ordered (wrong item).

How to request

Please contact us within 3 days of delivery if your item is damaged, defective or wrong, so we can resolve it quickly. Photos or a short unboxing video help us verify your claim faster. If you report an issue later or without a video, please still contact us and we will review it fairly.

Email parishikagroups@gmail.com or call/WhatsApp 9620685031.

What happens next

We will review your request within 2 working days. If approved, we will send a replacement or refund your money. Prepaid orders are refunded to the original payment method. Cash on Delivery (COD) orders are refunded by bank transfer or UPI. Refunds usually reach you within 5–7 working days after approval.

What we cannot accept

Opened or used products, including liquids, sprays, waxes and coatings, unless they arrived defective or wrong.
Change of mind after delivery.
Damage caused by misuse or by not following the product instructions.

Cancellations

You can cancel an order before it is dispatched. Contact us as soon as possible with your order number. Once an order has shipped, we cannot cancel it.